Microsoft services face widespread outage affecting Outlook and Teams
Thousands of users across the Americas reported difficulties accessing several Microsoft 365 platforms on Thursday.
A widespread outage hit several Microsoft platforms on Thursday, preventing thousands of users from accessing Outlook, Microsoft 365, Teams, and other services, according to Times Now.
Downdetector recorded nearly 130,000 reports regarding Outlook issues shortly after 1 p.m. ET, with users noting problems loading inboxes and sending or receiving emails.
Microsoft confirmed the disruption impacted multiple services, including SharePoint Online, Microsoft Copilot 365, Microsoft Defender XDR, and Exchange Online mailboxes.
The company stated that the infrastructure involved was seeing high loads across various regions, which likely caused connectivity errors.
Microsoft is currently restarting and repairing parts of its infrastructure to restore capacity and is looking into an unexpected rise in specific service traffic.
The Microsoft 365 Status account said on X that they are aggressively pursuing all pathways to reduce the impact.